B2B eCommerce Strategy for Growth — Chapter 2

Pricing Schedules —

Leveraging the power of negotiated customer-specific prices

Online access for businesses concerned with sales and customer service is the vanguard of the best real- time, ERP-connected eCommerce systems. Offering the ability to work with pricing schedules on B2B eCommerce sites turns out to be one of the most desired features.

Not familiar with Pricing Schedules? Allow me to explain.

Imagine you are a wholesale distributor, and you have many “Partners” that buy your products and then resell them. Your partners will expect a price break on your products, and as the wholesale distributor, it’s worth it to you and your business to negotiate varying rates at which you will sell products to these partners.

Additionally, each partner may have a unique price cut or discount compared to other partners or typical customers. For example, if one particular partner will possibly bring you a lot of business, you may be willing to give them a great rate. If the partner seems to be a newbie and might not bring a lot of business, you might not give such a great rate. So on and so forth.

Those special rates are called Pricing Schedules.

How Pricing Schedules Relate to eCommerce

Manufacturers (and distributors) tell us how they want this feature to work: their customers would log into the B2B eCommerce site and see prices that are based on their pricing schedule, which is setup and maintained in the ERP. Currently, without an ERP-integrated eCommerce site, your partners/buyers would have to do the math manually. They may get a catalog of all products and prices, and if they know that they get products for a price that is 18% less than the list price, they must do the math to figure out their unique price. However, if the partner could log into your live, ERP-connected website, browse a catalog of products, and immediately see their unique price, suddenly everyone’s life just got a bit easier.

As we’ve mentioned before, not all of your partners will have the same pricing schedule. Some may get 18% off, while others may only get 10% off. The ERP- enabled eCommerce site will recognize the user when they log in and immediately display the accurate price based on their particular schedule. Plus, the ability to display the original price on the eCommerce site with a strike through and then display the discounted price in big bold numbers (to augment the separation) will enhance your marketing efforts.

Another required feature that is common amongst B2B eCommerce implementations is offering “rules” based discounts. For instance, “if you buy 5 or more of this particular product, you will receive an additional 5% off.” These kinds of tools make the process of buying and selling so much more efficient for both the buyer and the seller.

Keeping up with Price Schedule Changes

Manufacturers (and distributors) change pricing schedules often, quite often. If a partner has been on board for several years, it’s not unusual for them to ask for another “bump” in their schedule, or if they have a significantly sized order coming in, they may ask for an extra cut. The wholesale distributor can update the partner’s pricing schedule on the fly, and the updates will show up in real-time on the website for the partner.

 

“If you are scouting out a potential B2B eCommerce platform, be sure that the system you choose has pricing schedules built in.
Save your team — and your business partners — a lot of time.”

 

Chapter 3 — Marketing or ERP Content

B2B eCommerce Strategy for Growth e-book

About the Author — Josh Fischer

Josh Fischer is passionate about launching successful Web projects — from online retailers and distributors to manufacturers big and small — to improve customer conversions (and bottom line profits!). Josh was instrumental in developing xTupleCommerce, a revolutionary B2B eCommerce Web Portal — integrated with open source xTuple Enterprise Resource Planning (ERP) — to solve productivity and customer relationship issues for every business type and size. Josh writes about and teaches innovative strategy and technologies to build Web-based brands and digital marketing.